Holiday Shipping Deadlines

Please note these deadlines are not guaranteed due to areas out of our control such as provider and custom delays. We recommend ordering as quickly as possible to ensure arrival before the holiday.

Domestic United States
Standard December 11, 2020
USPS Priority Mail December 19, 2020
UPS Ground December 15, 2020
UPS 3 Day December 21, 2020
UPS 2 Day December 22, 2020
UPS Next Day December 23, 2020
Standard December 7, 2020
Packet Tracked December 9, 2020
Priority Tracked December 11, 2020
Fedex December 18, 2020

Holiday Shipping

2017 Christmas Shipping Guide

USA Order cut off dates by method

  • 12/16 Saturday @ Noon ESTStandard
  • 12/19 Tuesday @ Noon ESTPriority
  • 12/20 Wednesday @ Noon ESTUPS 2nd Day Air
  • 12/21 Thursday @ Noon ESTUPS Next Day Air

Canada Order cut off dates by method

  • 2-4 Weeks Canada Standard International
  • 12/12 Tuesday @ Noon ESTCanada Priority Mail International
  • 12/16 Saturday @ Noon ESTUSPS Global Express

International Order cut off depends on country

  • 6-10 Business Days Priority International
  • 3-5 Business Days Global Express
In-stock items ship within
business day.
  • Orders ship Monday through Friday.
  • Orders must be placed before NOON EST on the cutoff date.
  • It may take up to 24 hours for your tracking information to update.
  • For more detailed information about shipping, check out our Customer Service Shipping Info page.
  • All orders are subject to a 1-2 weekday processing time.
Returns & Exchanges

Return Policy

You may return a product for refund, store credit, or exchange within 30 days of the order shipment date provided to you by email. We do not charge any restocking fees. We guarantee every shipment we send out and we want you to be satisfied. Please reference our customer service Help Desk or call 866-787-4376 if there is a problem. For health safety reasons, underwear, swimwear and body jewelry cannot be returned.

Damaged or Defective or Mis-Shipped Products

We're sorry! We will send a replacement or refund your purchase, provided the returned item(s) are received back in their original packaging and condition. If the reason is due to our error, you will not be responsible for return shipping costs. For exchanges, you will not be charged to ship the new item(s); for straight returns, we will credit you for the original shipping cost.

Wrong item, wrong size, or simply changed your mind?

We will exchange your item or refund your purchase, provided the returned item(s) are received back in their original packaging, in "as-new" condition, and do not appear washed, worn, or stained. You will be responsible for shipping the item(s) back to us. When you exchange an item, we will charge a small fee to ship the replacement, as well as any price difference. When you return an item outright, you will be issued a refund to your original payment method for the price paid, or an email gift certificate if preferred. We do not refund shipping costs.